Knowledge-Co-Production - and Telecooperation
by Klaus Fuchs-Kittowski
Convergence of Computing, Communication and Coded Contend and the Generation of Meaning
From the differentiation between data, information, and knowledge it becomes obvious that it also requires a different handling, a management that takes into account the specific nature and its interrelation. We speak about the transition from data management to information management and now to knowledge management. It is necessary to bear in mind the specific feature of knowledge as a social product. For to date in informatics and particularly in AI research knowledge is in most cases understood only as a result of individual conclusions. Understanding and comprehension are a premise to grasp the relevance of information and knowledge for the situation of action and decision-making. This understanding can only be obtained in the mutual communication of people, in a social community. Therefore it can probably be formalised only to a lesser degree. A fully automatic provision of knowledge e.g. by intelligent automata is faced with certain difficulties resulting from the content-oriented, time-related and spatial validity range of knowledge. For its production, preservation, and provision, knowledge requires social interaction and cooperation. This can be promoted by CSCW systems like telecooperation systems, so as to support cooperative work and cooperative learning. Due to their ability to overcome the restrictions of time and space, telecooperation systems also promise to enable the virtualisation of workplaces, project teams, business units and even entire companies and libraries. The potential of telecooperation for use in virtual form of work and organisation promotes Knowledge-co-production in all kinds of creative social organisations, specially in technology, science, medicine and healthcare. Knowledge-co-production - social cognition and communication is also to understand as a new guideline (paradigm) for the application of modern information and communication technologies, taking into account the convergence of computing, communication and coded contend, with the difficulties of managing the content. Content, meanings are formed in the process of social life, this is of importance for the Library & Information Science, especially for the information retrieval. Within the framework of the information- processing paradigm it is not possible to treat the problem of the emergence of information, information is always understood as pre-existent. We have to distinguish between how computers manipulate signs and how meaning of signs and words is generated in the process of self-organisation of living and social Systems.
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